General
Smoke-free property
Non-smoking rooms
Vending machine (snacks)
Vending machine (drinks)
Designated smoking area
Air conditioning
Hypoallergenic room available
Heating
Elevator
Family rooms
Ironing facilities
Room service
Convenience store on site
Safety features
Staff follow all safety protocols as directed by local authorities
First aid kits available
Hand sanitizer in guest accommodation and common areas
Face masks for guests available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Process in place to check health of guests
Media & Technology
TV
Cable channels
Telephone
Radio
Satellite channels
Front Desk Services
Invoice provided
ATM on site
Baggage storage
Express check-in/out
24-hour front desk
Spa
Indoor swimming pool
Fitness
Fitness center
Sauna
Spa (Paid)
Cleanliness & disinfection
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation disinfected between stays
Safety & security
Fire extinguishers
Smoke alarms
Key card access
Safe
Cleaning Services
Daily housekeeping
Dry cleaning (Paid)
Laundry (Paid)
Business Facilities
Fax/Photocopying (Paid)
Business center
Meeting/Banquet facilities (Paid)
Food & Drink
Bar
Restaurant
Tea/Coffee maker
Physical distancing
Physical distancing rules followed
Cashless payment available
Kitchen
Refrigerator
Microwave
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Physical distancing in dining areas
Outdoors
Outdoor furniture